Objectives

This e-learning serves as a first introduction to the principles of process management. It deals with the key terms and methods used to describe and manage processes. These are the tools for the systematic identification, analysis and documentation of processes.

Training content

• Key terms and definitions in process management
• Elements of processes
• Process outline
• Roles in process management
• Process model and Process map
• Outlook on the seminar “Process Management Basics”

The e-learning is part of the two-day seminar Process Management Basics. It is included in the seminar price and does not have to be booked separately.

Target group

• Managers and employees Process Management
• Managers and employees Organization
• Managers and employees Corporate and Personnel Development
• Process Manager; Process Analysts, Process Coordinators, Process Modeler
• Managers and employees Quality Management
• Managers and employees Information Technology
• Managers with process responsibility

Get to know Marco, he is a well-known part of the e-learning